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Combo Pack-SIT30616 Certificate III in Hospitality and SIT30716 Certificate IV in Hospitality - CAQA Courses
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Combo Pack-SIT30616 Certificate III in Hospitality and SIT30716 Certificate IV in Hospitality

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Our learner and assessment resources contain everything you need to begin training and assessing your learners.


Our learner resources include:
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  • Learner Guide
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  • PowerPoint Presentation
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  • Session Plan
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  • Classroom Activities
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  • Self Study Guide
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Our assessment resources include:
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  • Assessment Pack (Student)
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  • Trainer Assessment Pack (Marking Guide)
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  • Mapping for each unit of competency
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  • Assessment Record Tools
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Our learner and assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
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  • Industry consultation
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  • Robust validations
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  • Assessment of best practice holistic delivery
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We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our learner and assessment resources can be used for an unlimited number of students within your RTO. Do not forget about our QUALITY ASSURANCE GUARANTEE!

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The learner guide meets training package criteria and is developed in a logical order. Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand, skills they are having difficulty acquiring, or learning standards they have not yet achieved. The trainers/teachers can then adjust lessons/sessions, instructional techniques, and academic support accordingly.

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The self-study guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment.

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The class activities book helps VET trainers and assessors to create an interactive learning environment. The trainers can use these activities to improve training and support the students in journey towards summative assessment.

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The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment.

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The session plan enables trainers to deliver effective, engaging and compliant classroom delivery of a qualification.

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All assessment resources include context and conditions of assessment, tasks to be administered to the student, and an outline of the evidence to be collected from the student.

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The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i.e. the assessment decision)

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The mapping document maps the assessment resources to the training package requirements.

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Simulated business resources (templates, policies, procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence.

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We develop resources using the following steps:
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  1. We hire subject matter experts to write our learning and assessment resources to ensure they are industry and workplace relevant and current.
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  3. Before we commence writing our assessment tools we identify the assessment requirements of the training package/accredited course, collect feedback from industry, and identify what assessment methods are appropriate for the students.
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  5. We design and develop our resources in consultation with VET experts, trainers and assessors and industry experts. This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements.
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  7. An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair, flexible, valid and reliable. These components include:
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    • Context and conditions of assessment
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    • Task to be administered to the student
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    • An outline of evidence to be gathered from the candidate
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    • Evidence criteria used to assess the competence of the student
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    • Administration, recording and reporting requirements
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  9. All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector, with ASQA and other regulators.
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RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Purchasers are asked to agree to a license agreement to this effect prior to purchase.

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SIT30616 Certificate III in Hospitality

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Core units
BSBWOR203Work effectively with others
SITHIND002Source and use information on the hospitality industry
SITHIND004Work effectively in hospitality service
SITXCCS006Provide service to customers
SITXCOM002Show social and cultural sensitivity
SITXHRM001Coach others in job skills
SITXWHS001Participate in safe work practices
Elective units
SITXFSA001Use hygienic practices for food safetyGroup A
SITHCCC003Prepare and present sandwichesGroup B
SITHFAB002Provide responsbile service of alcoholGroup B
SITHCCC006Prepare appetisers and saladsGroup B
SITXINV001Receive and store stockGroup B
SITXFSA002Participate in safe food handling practicesGroup B
SITXINV002Maintain the quality of perishable itemsGroup C
SITXWHS002Identify hazards, assess and control safety risksGroup C
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SIT40416 Certificate IV in Hospitality

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Core units
BSBDIV501Manage diversity in the workplace
SITHIND004Work effectively in hospitality service
SITXCCS007Enhance customer service experiences
SITXCOM005Manage conflict
SITXFIN003Manage finances within a budget
SITXHRM001Coach others in job skills
SITXHRM003Lead and manage people
SITXMGT001Monitor work operations
SITXWHS003Implement and monitor work health and safety practices
Elective units
SITXFSA001Use hygienic practices for food safetyGroup A
BSBSUS401Implement and monitor environmentally sustainable work practicesGroup B
SITHFAB002Provide responsible service of alcoholGroup B
SITHFAB004Prepare and serve non-alcoholic beveragesGroup B
SITHFAB005Prepare and serve espresso coffeeGroup B
SITXFSA001Use hygienic practices for food safetyGroup B
SITXFSA002Participate in safe food handling practicesGroup B
SITXHRM002SMaintain the quality of perishable itemsGroup B
SITXWHS002Identify hazards, assess and control safety risksGroup B
SITXFIN002Interpret financial informationGroup B
SITHFAB014Provide table service of food and beverageGroup B
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